On the whole human beings want to be good, but not too good, and not quite
    all the time.
    - George Orwell
    -----------------------------------------------------------------------------------------------------
    Always do right, this will gratify some and astonish the rest.
    - Mark Twain
    -----------------------------------------------------------------------------------------------------
    Fame is a vapor, popularity an accident, and riches take wing,
    only character endures.
    - Horace Greeley
    ------------------------------------------------------------------------
    The time is always right to do what is right.
    - Martin Luther King, Jr.
    ----------------------------------------------------------------------------------------------------------------------
    What is important is to keep learning, to enjoy challenge, and to tolerate
    ambiguity. In the end there are no certain answers.
    - Martina Horner
    -----------------------------------------------------------------------
    The Supreme Court is really the keeper of the conscience.
    And the conscience is the Constitution.
    - William O. Douglas
    -------------------------------------------------------------------------------------------------------------
    Let us live so that when we die, even the undertaker will be sorry.
    - Mark Twain
    --------------------------------------------------------------------------------------------------------
    Character cannot be developed in ease and quiet. Only through
    experiences of trial and suffering can the soul be strengthened,
    vision cleared, ambition inspired and success achieved.
    - Helen Keller
    ----------------------------------------------------------------------
    Our character is the sum of our decisions.
    - unknown
    ---------------------------------------------------------------------------------------
    We should every night call ourselves to an account:
    What infirmity have I mastered today?
    What passions opposed?
    What temptation resisted?
    What virtue acquired?
    Our vices will abate of themselves if they be brought every day to the shrift.
    - Lucius Annaeus Seneca
    --------------------------------------------------------------------------------------------------------------------------
    Everyone has failings, all humans have needs and temptations and stresses.  If
    at the end one can say, this person used to the limit the powers their creator
    granted: and was worthy of respect, then that
    life has been lived will.
    - Eleanor Roosevelt
    -------------------------------------------------------------------------------------------------------------------------
    Half of the harm that is done in this world is due to people who want to feel
    important. They do not mean to do harm. . . they are absorbed in the endless
    struggle to think well of themselves.
    - T.S. Eliot
    ---------------------------------------------------------------------------------------------------------------------
    Do what you feel in your heart to be right - for you'll be criticized anyway.
    You'll be damned if you do, and damned if you don't.
    - Eleanor Roosevelt
    ----------------------------------------------------------------------------------------------------------
    In looking for people to hire, you look for three qualities: integrity,
    intelligence, and energy. And if they don't have the first, the other
    two will kill you.
    - Warren Buffett
    -------------------------------------------------------------------------------------------------------------------
    Example is not the main thing in influencing others - it is the only thing.
    - Albert Schweitzer
    -----------------------------------------------------------------------------------------------------
    Keep a sense of humor: Life is too short to be taken seriously.
    - Oscar Wilde
    ----------------------------------------------
    Man is a clever animal who behaves like an imbecile.
    - Albert Schweitzer
    ----------------------------------------------------------
    Few things are harder to put up with than the annoyance of a good example.
    - Mark Twain
    -------------------------------------------------------------------------------------------------
    Dr. Kardasz's blog-link to more quotes:
    http://www.kardasz.org.blog/quotes/

Pillars of Character

- Trustworthiness
- Respect
- Responsibility
- Justice and Fairness
- Caring
- Civic Virtue and Citizenship
from
www.charactercounts.org

Steps to Ethical Decision Making

- Define the problem
- Identify alternatives
- Evaluate the alternatives
- Make the decision
- Implement the decision
- Evaluate the decision
from
http://www.ethics.org


Laws of Leadership

- Maintain absolute integrity
- Know your stuff
- Declare your expectations
- Show uncommon commitment
- Expect positive results
- Take care of your people
- Put duty before yourself
- Get out in front
from Retired General William Cohen

    Principles of Quality Improvement

  • You don't have to be sick to get better. Every system or process, every person, can be improved.

  • Good enough, isn't. The "if it's not broke, don't fix it mentality" promotes mediocrity that evolves to inferiority.
    If you're not getting better, you're probably getting worse. Systems that do not adapt to changing circumstances
    not only become obsolete, often they become counter-productive.

  • There can be no improvement without change and change is scary.

  • All change involves risk, but failure to change involves greater risk.

  • No system is more powerful than the people who create or manage it. Systems, like belief patterns,  are created by
    the human mind and they can always be modified or abandoned by choice.

  • The quality of service cannot exceed the quality of the systems through which it is delivered. Bad rocesses,
    confusing, irrational or out-of-date policies will yield bad products and services; bad values yield bad choices.

  • Changing systems even slightly can be costly; not every improvement is worth the cost.

    Source: Josephson Institute & California State University
kardasz.org
ethics
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Dr. Frank Kardasz  P.O. Box 45048 Phoenix, AZ 85064
e-mail:
kardasz(at)kardasz.org
blog:  www.kardasz.org/blog/
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